Enterprise Service Management

ServiceNow provides various REST API endpoints that can be used to interact with an instance. The most well-known endpoint is the Table API which can be used to create, read, update and delete records, as well as perform other operations.

In this tutorial I will show you how to use Chat GPT on a collection of script files from your ServiceNow instance. This allows you to chat with the code that is running on your instance.

You can follow along with the video, or with the blog post below.

Setting up your environment for Now Experience and UI Builder custom component development

Developing custom Now Experience components requires more tooling than conventional ServiceNow development. You'll need to install some software locally onto your Mac, PC or linux computer. The official docs might not get you all the way. This is a step by step guide starting from scratch and ending by deploying your first custom Next component to your instance.